Some customers may experience technical difficulties when trying to sign-up or login. More Details
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Find out more on how to use the website.
New Member Sign Up
1. Visit skybucks.co.za
2. On the top right hand side, click on the Login/Sign Up link.
3. On the sign in page, kindly click on the sign-up link below the Sign in button.
4. Add your personal email address (email to which all Skybucks communications will be sent) and click on “Send verification code” to begin the 2-factor authentication process.
You will receive an email with the one-time password:
Add the verification code sent to your email address and click on “Verify Code”. Continue with adding a new Password, first name and surname. Click on “Create” at the bottom of the page
Add the verification code sent to your email address and click on “Verify Code”. Continue with adding a new Password, first name and surname. Click on “Create” at the bottom of the page
5. Continue with the second step of the 2-factor authentication process by adding your mobile number. Choose “Send Code” for an SMS/Text to your phone or “Call Me” for a digital phone call
6. Now that you have completed your 2-Factor Authentication, you will go through to your Skybucks “Account Summary” home page the provides all actions available.
** Click on “Edit Profile” to complete your personal details for your Membership Profile.How to Sign-In/Login
1. Visit skybucks.co.za
2. On the Top right hand side, click on the Login/Sign Up link.
3. Enter in your email and password and click on "Sign In"
How to Update your Profile
Profile Completeness: Kindly note that functionality may be limited if your member profile is not complete.1. Visit skybucks.co.za
2. On the top right hand side, click on the Login/Sign Up link.
3. Enter in your email and password and click on "Sign In"
4. On your member portal, click on "Edit Profile" to complete your profile.
How to Retro Claim Online
1. Visit skybucks.co.za
2. On the Top right hand side, click on the Login/Sign Up link.
3. Enter in your email and password and click on "Sign In"
4. Under the Account Summary home page, click on the “Earn/Claim Skybucks” tab under the Skybucks panel.
5. Add the flown flight information on the ticket into the fields given. The flown flight needs to have occurred more than 3 days and less than 90 days ago to successfully claim. * Please note that all 7 fields are mandatory
6. Click on the “Claim” button at the bottom to submit the claim request.
How to Reset your Password
1. Visit skybucks.co.za
2. On the Top right hand side, click on the Login/Sign Up link.
3. Click on "Forgot Password"
4. Enter in your email address to receive a verification code and continue to the next steps.
5. You will then recieve an OTP via your cell number as a measure of security.
6. After authenticating your cell number, you will be prompted to enter in a new password.